The Peltarion Forums are online again. We turned them off for a time while due to the excessive levels of spam. CAPTCHAs have turned out to be rather useless as the spammers use human beings to crack them.
With all the spam the forums turned out to be more work than it was worth. Only a very small percentage of users ever even looked at them, much less posted. From customer surveys we've figured out that the primary reason for this is that most of our customers are using it for commercial purposes. They tend to be protective of their IP and not really interested in participating in an internet community. The ratio of support emails that we get vs request for support through the forums is perhaps 100:1 if not more.
Ultimately we decided to re-open them again, but not accepting any new outside registrations except from customers.
If you are a customer, log in to your account, go to the support section and click on the email link. Just write that you want an account in the body of the email. For now we'll process the requests manually - we may automate it in the future.
In the future we may allow the registration of non-customer users in some way, but right now we're taking it one step at a time.